Privacy Policy and Terms and Conditions

Introduction

Here at Naylor Insurance Group, we collect information the good old fashioned way. By either you sharing your information with us over the phone, in person or through our website. The information we collect is only used to provide insurance quotes, and/or insurance services to you directly. We do not under any circumstances share your information with outside parties. When giving consent to be contacted either through SMS or any other form of communication, this consent or your information will not be shared with any third party companies. We just don’t think that would be a cool thing to do!

Terms and conditions page:

  1. Types of Information Collected

    As an insurance agency, it is necessary for us to collect personal information such as but not limited to full names, birthdays, mailing and physical address, drivers license numbers and records, claims information, vehicle information, home or dwelling information, previous policy information etc. We treat this information with the utmost privacy and do not share this information with anyone other than our insurance carrier partners for the purposes of writing and binding an insurance policy. We do not sell or share your information with any other parties without your written permission.

  2. How Information is Collected

    At the Naylor Insurance Group, we strive to make your insurance experience with us as easy as possible. Because of this, we have various ways of collecting a client or prospective clients information. This can be done through email, text, phone, in person or through a third party sharing application such as Canopy. All form in which we communicate with our clients or prospective clients is properly secured through updated and proper technology protections such as encryption and MFA.

  3. Purpose of Data Collection

    Any information collected is for the sole purpose of providing insurance services to our clients. The information we collect is necessary to provide proper coverage recommendations and accurate pricing.

  4. Data Security Measures

    All data at the Naylor Insurance Agency is protected be the latest firewall technology or stored in third-party applications or sites that use the latest security technology and Multi Factor Authentication.

  5. Data Sharing

    Here at Naylor Insurance, we do not share your information with any third party companies other than our carrier partners in order to provide quotes and policy coverage.

  6. User Rights

    We believe your information is yours. At your request and at any time, we will update, change or remove your information from our system. Simply call us at 801-506-6854 and we are happy to accommodate any requests you have regarding your personal information.

  7. Consent for SMS Communications
    Upon granting consent to receive SMS communications from our company, please be assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes.

  8. Types of SMS Communications
    After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:

    • Customers and Guests: Updates related to your policies, insurance quotes, claims information or anything else related to business with Naylor Insurance Group

    • Job Applicants: Notifications regarding the status of your application.

    • Appointment Reminders: Reminders about scheduled appointments or events.

    • Example Message:
      "Hi [Customer Name], this is a reminder about your upcoming appointment with [Business Name] on [Date] at [Time]. We look forward to seeing you!"
      To opt out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."

  1. Standard Messaging Disclosures

    • To opt out of SMS communications, simply reply with "STOP."

    • For assistance or inquiries, reply with "HELP."

    • Message and data rates may apply

  1. Sample response for "HELP" reply:
    "For further assistance, please visit our website at https://www.naylorinsurancegroup.com or contact us at 801-506-6854

  2. Message Frequency
    You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication

Opt-In Method:

You may opt-in to receive SMS messages from Naylor Insurance Group in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Terms and Conditions

Effective Date: May 17, 2026

Welcome to Naylor Insurance Group. By using our website, requesting quotes, purchasing insurance products, communicating with us by phone, email, or text message, or otherwise using our services, you agree to the following Terms and Conditions. Please read them carefully.

1. About Naylor Insurance Group

Naylor Insurance Group is an independent insurance brokerage providing both commercial insurance and personal lines insurance services. We work with multiple insurance carriers to help our clients obtain insurance quotes, policies, and related insurance services.

2. Information We Collect and Use

To provide insurance quotes, policies, and related services, Naylor Insurance Group may collect and use both public information and personal information as required by the insurance carriers we represent. This information may include, but is not limited to:

  • Name, address, email address, and phone number

  • Date of birth

  • Driver’s license information

  • Property information

  • Claims history

  • Credit-based insurance information where permitted by law

  • Business and commercial insurance information

  • Other information required by insurance carriers for underwriting and rating purposes

By submitting your information through our website or directly to our agency, you authorize Naylor Insurance Group to use this information for the purpose of obtaining insurance quotes, servicing policies, and providing insurance-related services.

3. Information Sharing

Naylor Insurance Group does not sell or share your personal information with third parties for marketing purposes.

We only share your information with:

  • Insurance carriers we represent

  • Insurance wholesalers or managing general agencies

  • Service providers necessary to facilitate insurance services

  • Regulatory or legal entities when required by law

Your information is shared solely for the purpose of providing insurance products and services to you as our client.

4. Text Messaging Terms

By providing your phone number and opting into SMS communications, you consent to receive text messages from Naylor Insurance Group regarding insurance quotes, policies, billing notifications, service updates, appointment reminders, and related communications.

SMS Disclosure

I agree to receive recurring automated text messages at the phone number provided. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our terms of service - https:/example.com/terms-of-service and privacy policy - https:/example.com/privacy-policy/.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

You may opt out of receiving text messages from Naylor Insurance Group at any time by replying "STOP" to any message you receive from us.

5. Requesting Removal of Information

You may request that your information be removed from our records by submitting a written request either:

By Mail:

Naylor Insurance Group
10654 S River Heights Dr Suite 120
South Jordan, Utah

By Email:

info@naylorinsurancegroup.com

Please note that certain information may need to be retained as required by law, insurance regulations, carrier requirements, or for policy servicing purposes.

6. No Guarantee of Coverage or Rates

Insurance quotes provided through our website or by our agents are estimates only and are subject to underwriting approval by the insurance carrier. Coverage availability, pricing, terms, conditions, and eligibility may vary based on the information provided and carrier underwriting guidelines.

Naylor Insurance Group does not guarantee:

  • Coverage approval

  • Specific pricing

  • Policy issuance

  • Availability of any insurance product

7. Website Use

You agree to use this website only for lawful purposes. You may not:

  • Submit false or misleading information

  • Attempt to interfere with website operations

  • Use the website for fraudulent purposes

  • Attempt unauthorized access to systems or data

8. Third-Party Links

Our website may contain links to third-party websites, including insurance carriers and service providers. Naylor Insurance Group is not responsible for the content, privacy practices, or policies of those third-party websites.

9. Limitation of Liability

Naylor Insurance Group shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or reliance on information provided through the website.

All insurance coverage is subject to the terms, conditions, exclusions, and limitations contained within the applicable insurance policy.

10. Changes to These Terms

Naylor Insurance Group reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will become effective upon posting to this website.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Naylor Insurance Group
10654 S River Heights Dr Suite 120
South Jordan, Utah
Email: info@naylorinsurancegroup.com
Phone: 801-506-6854

Contact Information

For any questions or concerns about your privacy, please contact us at 801-506-6854 and we are happy to assist. You can also email us at info@naylorinsurancegroup.com